File Bank media

Survey Editor (Beta) can use files stored in File Bank, HumanListening’s file store, as well as the survey’s own Resources. You can:

• copy a File Bank file’s web address to use anywhere in the survey
• turn a set of File Bank files into a question’s answers or rows, for example to show a set of images to choose from

Only files in public File Bank folders in your sub account are available.

Survey Editor (Beta) only

This page describes Survey Editor (Beta). To use your own images in Survey Editor (Legacy), upload them to the survey’s Resources. See Images and multimedia.

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Copy a file’s web address

1. Click More editor actions (⋮) > Media. The Media dialog opens, showing your public File Bank folders on the left.
2. Click a folder to see its files. Type in Filter this folder… to shorten the list.
3. To search every folder, click Search… at the top of the folder list and type at least two characters of the file name. Click Folder on a result to go to its folder.
4. Select the file. Its address appears in the Selected file url… box.
5. Click the Copy URL icon
6. Click Close

Paste the address where you need it. For example, use the URL box in the rich text editor’s Image or Link dialog.

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Create answers or rows from files

You can fill a question’s answers (or a grid’s rows) with File Bank files. Each file becomes one answer.

This replaces the existing answers

Using Media on the Answers or Rows tab replaces all the question’s current answers (or rows) with the files you choose.

1. Click the question’s card in the flowchart
2. In the Properties pane, click the Answers tab (or Rows, or Columns for a grid)
3. Click Media above the list. The Media dialog opens.
4. Select the files you want, in the order you want them. Use Select all to choose every file in a folder.
5. Choose how the files are added:
   • Import HTML: each answer shows the file itself. Images and videos are shown at 100 pixels wide, audio files get a player, and other files become a link.
   • Import Path: each answer is just the file’s web address
6. Check the answers, then save the survey

The answers are numbered 1, 2, 3 and so on, in the order you selected the files, and each Answer Label is the file name. Edit the codes, text and labels afterwards if you need to.

You can also do this from Quick Update: click the Media icon next to the answers or rows.

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If the Media dialog is empty

You might see one of these messages:

Message	What to do
No File Bank files are available to you.	Add files to a public File Bank folder, or ask the folder owner to share it with you
You are not licensed to use File Bank files in this account.	Ask your account administrator about a File Bank licence
Your session has expired…	Sign in again. Your changes in the editor are still open.
File Bank files could not be loaded. Try again later.	Close the dialog and try again later
File Bank’s public address is not configured for this site, so files cannot be placed.	Contact support